We are looking to hire a talented Senior Customer Success Manager to join our growing team in our Auckland office. Working in a fast-paced Customer Success team, you will be responsible for overseeing partner account growth and the creation/execution of dedicated campaigns to drive awareness, engagement, and usage of our digital fitness solutions. With our ever-expanding customer base – across multiple verticals in the APAC region, you will be challenged to a diverse range of opportunities.
To be successful in this role, you will be a sales ace with a partner centric mind-set. You have a good understanding of selling SaaS solutions. You will become part of a hard-working, high performing, young and dynamic team. We set the bar high and so do you.
Direct Responsibilities: Sales and After Sales Services
- The main task is to generate sales from new and existing business, and help building/growing for our Web Player business. The focus is in Europe and specifically with single club owners, franchisees and small fitness chains up to 10/15 sites.
- The candidate must make sure clients experience smooth transition from purchase to having a fully functional Web Player for their facility/club – and assist with any support.
- Contacting, winning and developing new potential clients, specifically among the single club owners and franchisees